Контроль качества звонков колл-центра

from voicekit import VoiceKitClient

client = VoiceKitClient(api_key="rtt_…")

result = client.qa_evaluate(
    "rec_…",
    [
        {"id": "greeting", "kind": "required", "weight": 2},
        {"id": "profanity", "kind": "forbidden"},
    ],
)
print(result["score"])  # 83.3

import { VoiceKitClient } from "voicekit-client";

const client = new VoiceKitClient({ apiKey: "rtt_…" });

const result = await client.qaEvaluate("rec_…", [
  { id: "greeting", kind: "required", weight: 2 },
  { id: "profanity", kind: "forbidden" },
]);
console.log(result.score, result.passed, result.failed);

using VoiceKit;

var client = new VoiceKitClient("rtt_…");

var qa = await client.QaEvaluateAsync(
    "rec_…",
    new object[]
    {
        new { id = "greeting", kind = "required", weight = 2 },
        new { id = "profanity", kind = "forbidden" },
    });
Console.WriteLine(qa?["score"]);

{
  "recording_id": "rec_…",
  "score": 83.3,
  "total_checks": 3,
  "passed": 2,
  "failed": 1,
  "violation": true,
  "items": [
    { "id": "greeting", "verdict": "passed",
      "reason": "Оператор поздоровался и представился",
      "quote": "Здравствуйте, меня зовут Анна…", "start": 0.0, "end": 2.1, "weight": 2.0 },
    { "id": "profanity", "verdict": "failed",
      "reason": "Найдена запрещённая формулировка",
      "quote": "…", "start": 12.4, "end": 13.0, "weight": 1.0 }
  ]
}